What this page is

Report a maintenance problem by hand. It goes onto the Maintenance Register, a job card is made for it automatically, and you get an email with the reference number.

Steps

1. Type Your Name and Your Email Address.
2. Choose the Area / Location and the Priority.
3. Describe the problem in Description of Problem / Work Required.
4. Add Photos (optional): drag them from your computer onto the orange box, or click Select Photos. You can add photos more than once. Click the red ✕ on a photo to take it off.
5. Click SUBMIT MAINTENANCE REQUEST.

Photos

• JPG, PNG, GIF or WEBP pictures only, up to 5MB each, and up to 10 photos.
• All photos show on the request and on its job card. Click a photo to open it full size.

Priority

What happens next

The maintenance team is emailed, and the request appears on the Register as Open with its job card. The job card is where the technician, planned hours and completion date are set — that is what Field Ops (HR) uses to measure the work.